faq

WHAT DOES MY RENTAL PRICE INCLUDE?

  • EQUIPMENT DELIVERY to your specific event location: No delivery please call for details .
  • SET-UP to your specifications: A minimum of 6 volunteers will need to be provided for a safe set-up, operation and take down. Volunteers will be familiarized with the operation and safety of the equipment.

WHAT IS THE LENGTH OF TIME FOR RENTAL ON EACH PIECE OF EQUIPMENT?

  • PRICING is based on a four hour rental rate. Additional time is available at a reasonable hourly rate.

HOW DO I MAKE AND CONFIRM MY RESERVATIONS?

  • CHOOSE the piece(s) of equipment you would like to have and agree upon a date with the Event Xtras staff. You will receive a contract which will need to be returned with your signature and your deposit. This needs to be received by our office within ten days of the date of your contract.

WHAT IS MY DEPOSIT?

  • DEPOSIT amount is 50% of the total rental price.

WHAT IF I HAVE TO CANCEL MY RESERVATION?

  • DEPOSIT is refundable if your cancellation is made 60 days before the event date.

WHAT HAPPENS IF IT RAINS THE DAY OF MY EVENT?

  • MOST of our equipment can be set-up indoors. If an alternative indoor location is not available, we will re-schedule your event within 90 days of the original event date based on the availability of the equipment.

WHAT AGES ARE MOST SUITED FOR THESE PIECES OF EQUIPMENT?

  • We have some equipment for the younger children, but most is targeted towards older children, teenagers, college students and adults.